Frequently Asked Questions

Frequently Asked Questions

Quick answers to common questions.

How do I place an order?

Add items to your cart, proceed to checkout and complete payment. You will receive an order confirmation and tracking when the order ships.

How do I become a seller?

Create an account, then visit the vendor dashboard to set up your store, add products and configure payouts.

What payment methods are accepted?

We support Stripe, PayPal, Paystack, Flutterwave, PawaPay and manual payment options where available.

How do I contact support?

Email support@vellsmart.example or use the chat widget.